Reference Number:

Good day ,


Regrettably, we have not been able to collect premiums from your account.

We encourage you to take this notice as an opportunity to address the matter promptly. Doing so will help avoid any further delays in bringing your account into good standing, and reduce the possibility of more serious actions, such as your account being escalated for further handling.

We urge you to action one of the options below in order to resolve this matter:

1. Ensure there are sufficient funds available by your next debit date in order to continue with deductions, or

2. Contact us via email ([email protected]) or telephone (010 140 7141) to ensure we have your correct banking and payment details, or to make alternative payment arrangements, or

3. Refrain from reversing Isabella Garcia payments deducted from your account.

Below are some details regarding your account and outstanding balance:

1. Total amount outstanding: R

2. Premium: R

3. Debit Date:

These are the last 4 digits of the account that we have:

Bank Name:

Account Number:


Client Accounts Department
Isabella Garcia International (Pty) Ltd